Harbor Watch Dispatch
Cloud-Based Solutions for Maritime Scheduling, Dispatching, Communication and Data Management
Digitalize. Optimize. Organize.
Missing Link in the Global Supply Chain
Harbor Watch is a cloud-based, data-driven mobile workforce application purpose-built for the rapid deployment of maritime labor at any seaport worldwide. As the only cloud-native dispatch software tailored specifically for hourly labor in the shipping industry, Harbor Watch modernizes workforce coordination with a real-time visibility platform, streamlined scheduling, instant communication, and scalable deployment.
Built in Months, Not Years
Harbor Watch leverages agile methodology to accelerate software development for maritime clients. By customizing workflow templates built on its proven and tested platform, Harbor Watch ensures rapid application development—delivering fully functional dispatch and communication tools in months, not years.
Core Capabilities of Harbor Watch
Harbor Watch delivers commercial off-the-shelf software that’s cloud-native, scalable, and built for rapid deployment across maritime operations. .
- Real-Time Visibility Platform. Gain comprehensive overview of manpower allocated to all operational areas.
- Lightning Fast Transactions. Handle multi-depot dispatching with near instant transaction times.
- Smart Labor Cost Management. Reduce administrative overload while effectively managing labor expenses.
- Advance Communication Tools. Instantly message individuals or groups with five unique SMS options.
- Point-of-Hire Validation. Automatically compare worker certification and licenses with employer job requirements.
- Remote Access Anywhere. Use remote login credentials to securely access the system from any fixed or remote location.
- Payroll Integration. Seamlessly upload daily dispatch orders into most standard payroll systems.
- Automated Reporting. Generates 21 detailed reports with zero operator interaction -- saves time and improves accuracy.
Proven Performance. Unmatched Reliability.
During a 7-year track record of uninterrupted service, Harbor Watch supported over 5,000 active users across three major seaports—with zero downtime. This level of stability, scalability, and resilience makes Harbor Watch the trusted solution for mission-critical maritime operations around the world.
One Platform Any Mobile Workforce. Dispatch Union/Non-Union Labor, Independent Contractors and Terminal Operators
Harbor Watch is a digital, cloud-based application originally built for the maritime industry to dispatch 1099 contractors. Dispatch can occur from a Hiring Hall or any remote location. The system features craft-based dispatch with scalable seniority structures, real-time scheduling, instant communication, and robust data management. Workers can call in or shape up remotely via mobile phone, with automated text confirmations for every hiring transaction. Each worker also has secure online access to a real-time visibility platform displaying labor deployment across all operational areas.
Harbor Watch is table-driven with no hard coding. It is flexible and adaptable for any mobile workforce managing hourly labor. Components can be reconfigured, removed, or rebranded to meet the needs of any workforce. This modular design allows for rapid adaptation across industries, ensuring Harbor Watch fits the unique workflow of every client.
From Shipyard to Warehouse – One Dispatch Platform. Total Visibility and Control
When independent contractors or hourly workers are hired by shipyards, warehouses or terminal operators, Harbor Watch provides the missing link in their digital supply chain. To ensure the rapid deployment of cloud-based dispatch, Harbor Watch workflow templates are reconfigure and rebranded from its proven and tested maritime dispatch applications to provide flexible features and functionality with new ways to merge workflow processes.
Commercial Grade. Cloud-Based. Digital Dispatch for Ferry Boat Operators
Harbor Watch provides ferry boat operators with commercial off-the-shelf software to replace their obsolete dispatch systems. In months, not years, ferry boat operators can have new and sustainable systems that meet or exceed their complex, multi-faceted requirements. Harbor Watch delivers a customizable, cloud-based dispatch system that allows ferry boat operators to effectively and reliably:
- dispatch ferry boat workers
- track all assigned certifications, licenses, and training documents
- maintain current security profiles and data in one location
- comply with mandatory safety and training requirements
Harbor Watch Dispatch enables ferry boat operators to schedule employees, hourly workers and union labor simultaneously.
REMOTE HIRING MEETS LABOR CHALLENGES
In addition to dealing with hurricanes, flooding, landslides, power outages and atmospheric rivers, maritime labor on the East and West Coasts continues to find ways to survive the complications of the "New Normal."
Remote Hiring with Harbor Watch cloud-based software provides the tools to dispatch maritime workers in real-time, online from any Hiring Hall or remote location. Using a Wi-Fi network or mobile hot spot, communicate instantly with workers on iPads, SmartPhones or laptops. Workers shape-up remotely on a secure website for daily/weekly shifts. Automated text messages sent to workers confirming all hiring transactions.
